Privacy Policy for Elite AI HVAC
Elite AI HVAC is a brand operated by AI RenoSystems Inc. Elite AI HVAC ("we," "our," or "us") is committed to protecting the personal information of our clients and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada. This Privacy Policy outlines the way we collect, use, disclose, and protect personal information in the course of providing AI automation solutions to HVAC and home services businesses.
What is Covered by the Policy?
Our policy covers information that we collect on the Website (eliteaihvac.com) and through any email, text, or other electronic messages between you and the Website.
What Information Do We Collect?
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, email address, and telephone number ("personal information"); and information about your internet connection, the equipment you use to access our Website, and usage details. We collect this information directly from you when you provide it to us, and automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies. The information we collect on or through our Website includes information that you provide by filling in forms on our Website. We may also ask you for information when you report a problem with our Website. We may retain records and copies of your correspondence (including email addresses) if you contact us.
Use of Personal Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our services that may be of interest to you. If you do not want us to use your information in this way, please contact us using the information below.
Disclosure of Personal Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect, or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Elite AI HVAC, our customers, or others.
Cookies and Tracking Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, traffic data, and other communication data and the resources that you access and use on the Website. We also automatically collect information about your computer and internet connection, including your IP address, operating system, and browser type. This information helps us improve our Website and deliver a better, more personalized service.
Retention and Protection of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, and as required by law. We take reasonable
precautions to safeguard personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Access and Correction
Individuals have the right to request access to their personal information under our custody or control and to request corrections if necessary. Requests should be directed to our Privacy Officer using the contact information provided below.
Contact Information
For questions or concerns regarding this Privacy Policy or our privacy practices, please contact:
Privacy Officer
Elite AI HVAC, operated by AI RenoSystems Inc.
eliteaihvac.com
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the revised effective date.